Consequently, we had marked the complaint as ‘resolved’ in our system. The player from Germany had a pending withdrawal exceeding 500€ that had not been processed despite waiting beyond the stated 3 business day processing time. The player had submitted all necessary verification documents.
The player from Spain has 3 pending withdrawals from Kingmaker Casino dated back to April 2024. Despite repeated complaints and assurances from support, the withdrawals are still not processed. The player from Germany had deposited 3070€ in the Kingmaker Casino while she was registered in the OASIS exclusion database. She complained that the Casino had not prevented her from gambling despite her exclusion status and requested a refund of her deposits.
All withdrawal attempts, either via credit card or bank transfer, were declined. The player had received little support from the casino’s staff, with delayed responses and repetitive avoidance. After the player’s complaint, the casino confirmed that three withdrawals of 500 EUR each had been processed and should arrive shortly.
As a result, the complaint was rejected due to a lack of response.
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Despite the support team’s advice to wait for 3 to 5 days, the issue had persisted.
However, the player did not respond to our messages and questions.
The player from Germany had requested a withdrawal less than two weeks prior to submitting this complaint.
Player faces delayed payouts.
The player from Spain faces account closure due to an administrative decision, coinciding with €300 in winnings. Despite attempts to contact the casino, she receives no explanation or resolution for the reimbursement of her winnings. The player from Switzerland has been waiting for a withdrawal for less than two weeks. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Kingmaker Casino.
They sought a refund of deposits made since June 26, 2024, and the immediate blocking of their account. The complaint was rejected because the casino closed the account within three business days, which was considered an acceptable timeframe for account closure. The player from Finland had requested a withdrawal less than two weeks prior to submitting this complaint. After a prolonged wait of nearly three weeks, the player confirmed that he had received his funds. The Complaints Team marked the issue as resolved, expressing readiness to assist with any future concerns. The player from Greece had submitted a withdrawal request less than two weeks prior to contacting us.
Player’s withdrawal is delayed.
Kingmaker’s live casino is spectacular as well and features hundreds of live tables from the likes of Evolution Gaming, Pragmatic Play Live, Bombay Live and Ezugi. Good morning, I am writing to you regarding a withdrawal of 500 euros made from ISU Kingmaker on February 23rd and not yet paid. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties. Discuss anything related to Kingmaker Casino with other players, share your opinion, or get answers to your questions. Kingmaker carries all the biggest games with the potential to spit out over 40 million dollars.
The player from Italy sought to recover deposits totaling 3,000 euros from a Curacao-based casino that operated without an AAMS license. Despite having an active self-exclusion in Italy, the casino did not acknowledge it. After reviewing the case, it was concluded that the refund request could not be justified, as the player did not inform the casino of his gambling problem or self-exclusion before requesting a refund.
The player from Spain had been attempting to withdraw his winnings for a week but had not received any update on the process. After submitting a complaint, he had been advised by our team to wait at least 14 days after requesting the withdrawal before escalating the issue. The delay had been attributed to possible unfinished KYC verification or a high volume of withdrawal requests.
He couldn’t verify this through the betting history as bets for certain periods seemed to have been deleted. After the player had provided necessary information and screenshots, we had asked the casino for the player’s gaming history. Upon receiving and reviewing the gaming history from the casino, it became clear that the deposits had been added and used by the player.
As a result, the investigation could not proceed, leading to the rejection of the complaint. The player from Germany has requested a withdrawal prior to submitting this complaint. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player’s account, registration at Kingmaker Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Kingmaker Casino has an average customer support. When reviewing online casinos, we collect information about their customer support and language options.
Languages and customer support options available at Kingmaker Casino are displayed in the table below. Kingmaker Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very kingmaker login low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino’s size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count. The player from Austria had been waiting for a withdrawal for less than two weeks.
Kingmaker Casino Review 2025 Expert and Player Reviews
Player’s withdrawal has been delayed
Consequently, we had marked the complaint as ‘resolved’ in our system. The player from Germany had a pending withdrawal exceeding 500€ that had not been processed despite waiting beyond the stated 3 business day processing time. The player had submitted all necessary verification documents.
The player from Spain has 3 pending withdrawals from Kingmaker Casino dated back to April 2024. Despite repeated complaints and assurances from support, the withdrawals are still not processed. The player from Germany had deposited 3070€ in the Kingmaker Casino while she was registered in the OASIS exclusion database. She complained that the Casino had not prevented her from gambling despite her exclusion status and requested a refund of her deposits.
All withdrawal attempts, either via credit card or bank transfer, were declined. The player had received little support from the casino’s staff, with delayed responses and repetitive avoidance. After the player’s complaint, the casino confirmed that three withdrawals of 500 EUR each had been processed and should arrive shortly.
Player faces delayed payouts.
The player from Spain faces account closure due to an administrative decision, coinciding with €300 in winnings. Despite attempts to contact the casino, she receives no explanation or resolution for the reimbursement of her winnings. The player from Switzerland has been waiting for a withdrawal for less than two weeks. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Kingmaker Casino.
They sought a refund of deposits made since June 26, 2024, and the immediate blocking of their account. The complaint was rejected because the casino closed the account within three business days, which was considered an acceptable timeframe for account closure. The player from Finland had requested a withdrawal less than two weeks prior to submitting this complaint. After a prolonged wait of nearly three weeks, the player confirmed that he had received his funds. The Complaints Team marked the issue as resolved, expressing readiness to assist with any future concerns. The player from Greece had submitted a withdrawal request less than two weeks prior to contacting us.
Player’s withdrawal is delayed.
Kingmaker’s live casino is spectacular as well and features hundreds of live tables from the likes of Evolution Gaming, Pragmatic Play Live, Bombay Live and Ezugi. Good morning, I am writing to you regarding a withdrawal of 500 euros made from ISU Kingmaker on February 23rd and not yet paid. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties. Discuss anything related to Kingmaker Casino with other players, share your opinion, or get answers to your questions. Kingmaker carries all the biggest games with the potential to spit out over 40 million dollars.
The player from Italy sought to recover deposits totaling 3,000 euros from a Curacao-based casino that operated without an AAMS license. Despite having an active self-exclusion in Italy, the casino did not acknowledge it. After reviewing the case, it was concluded that the refund request could not be justified, as the player did not inform the casino of his gambling problem or self-exclusion before requesting a refund.
The player from Spain had been attempting to withdraw his winnings for a week but had not received any update on the process. After submitting a complaint, he had been advised by our team to wait at least 14 days after requesting the withdrawal before escalating the issue. The delay had been attributed to possible unfinished KYC verification or a high volume of withdrawal requests.
He couldn’t verify this through the betting history as bets for certain periods seemed to have been deleted. After the player had provided necessary information and screenshots, we had asked the casino for the player’s gaming history. Upon receiving and reviewing the gaming history from the casino, it became clear that the deposits had been added and used by the player.
As a result, the investigation could not proceed, leading to the rejection of the complaint. The player from Germany has requested a withdrawal prior to submitting this complaint. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player’s account, registration at Kingmaker Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Kingmaker Casino has an average customer support. When reviewing online casinos, we collect information about their customer support and language options.
Languages and customer support options available at Kingmaker Casino are displayed in the table below. Kingmaker Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very kingmaker login low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino’s size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count. The player from Austria had been waiting for a withdrawal for less than two weeks.